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Midland Financial Services, LLC

Privacy Policy

Midland Financial Services LLC (“we") is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of individuals in connection with our debt collection services. 

Information We Collect 

We may collect the following types of personal information from individuals: 

  • Contact Information: Name, address, email address, telephone number, and other contact details. 

  • Financial Information: Payment history, credit card information, bank account details, and other financial information relevant to debt collection. 

  • Debt Information: Information related to outstanding debts, including account numbers, balances, payment history, and creditor details. 

  • Identification Information: Government-issued identification numbers, such as Social Security numbers or driver's license numbers. 

  • Communications: Records of communications with individuals, including phone calls, emails, and written correspondence. 

Information Usage and Disclosure 

We do not sell your personal information to third parties for their use. We may use personal information with the following parties: 

  • Business Conduct: We may use personal information in conjunction with affiliates and service providers to assist in recovering accounts and conducting collection activities. 

  • Asset Transfer: In the event of a sale or transfer of assets or any portion of our business, personal information may be transferred to unaffiliated third parties or third parties. 

  • Legal and Regulatory Requirements: We may disclose personal information as necessary to satisfy any applicable law, regulation, legal process, or governmental request. 

Data Security 

We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and security of personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of personal information. 

Text Messaging 

  1. By providing your phone number on our website, you are opting-in to agree to receive communications account and offer information via text messages. 

  1. Message and data rates may apply for messages sent to you or that you receive from our agency. 

  1. Message frequency may vary based on account activity.  

  1. Click here to opt-out at any time to stop text communications.  

  1. You may Opt-in to receive text message at any time at: Opt-in To Receive Text Messages

  1. If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages. 

  1. Wireless carriers and our service providers are not liable for undelivered or delayed messages. 

Your Rights 

Individuals have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights or for any questions regarding this Privacy Policy, individuals may contact us using the information provided below. 

Changes to This Policy 

We reserve the right to update or revise this Privacy Policy at any time. We will notify individuals of any material changes by posting the updated Privacy Policy on our website or by other appropriate means. 

Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

Midland Financial Services LLC
Phone: 877-771-9824
Compliance@midlandarb.com

 

 

*Last Updated: 4/25/2024 

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